RETURN & EXCHANGES

Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 24 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

*No Refunds Exchanges only. Customers will be responsible for paying return shipping costs. Please send to P.O. Box 12497 Jacksonville, FL 32209

We do not issue the exchanges if:
⦁ product is damaged or tag is removed.
*You can submit exchange requests within 15 days after your purchase. You can do so by sending an email to info@shop31reasons.com